Shop Policies
Order Processing
All orders are processed within 2–5 business days. You’ll receive an email with tracking information as soon as your order ships.
Shipping Times
- U.S. Orders: Typically arrive within 3–7 business days after fulfillment
- International Orders: Typically arrive within 5–20 business days, depending on destination and local customs
Shipping Methods
We work with reliable shipping partners to ensure safe and timely delivery. Carrier selection is based on the fastest and most efficient option available for your location.
Shipping Locations
We currently ship worldwide. Please note that delivery times may vary by country, especially due to customs or regional delays.
Customs & Duties
International orders may be subject to import taxes, customs duties, and fees. These charges are the responsibility of the customer and are not included in the product or shipping costs.
Delivery Issues
If your order arrives damaged or hasn’t arrived after the expected delivery window, contact us within 7 days at voleaz@outlook.com. We’ll work with you to resolve the issue.
Returns, Exchanges, & Cancellations
- At this time, returns, exchanges, and cancellations are not accepted.
- If there is an issue with your order, please make sure to email voleaz@outlook.com within 10 days of delivery to fix any issues & concerns
Questions?
Email us anytime at voleaz@outlook.com — we’re here to help.